At ubet95, your privacy is a core commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect from Bangladeshi players, why we collect it, how we store and protect it, and the rights you hold over your own information.
These six principles summarise our data protection approach. Full binding language and detailed explanations are contained in the numbered policy sections below.
Every data exchange between your device and the ubet95 platform is protected by 256-bit SSL/TLS encryption. This means your personal details, account credentials, and payment information are never transmitted in plain text across any network.
ubet95 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Data is shared only with service providers who are directly necessary for operating the platform — payment processors, identity verifiers, and fraud-prevention partners.
We collect only the data we genuinely need to operate, verify, and improve the ubet95 service. We do not request information that is not relevant to your account, your transactions, or our legal obligations. Every data point we hold has a documented purpose.
Access to personal data within ubet95 is restricted on a strict need-to-know basis. Only authorised personnel whose roles require access to player data are permitted to view it. All internal access is logged and audited on a regular basis.
You have the right to request correction of any inaccurate personal data held about you by ubet95. Contact our support team at [email protected] with your correction request. We aim to process all data correction requests within 5 business days of verification.
Subject to our legal and regulatory retention obligations, you may request deletion of your personal data. Erasure requests are reviewed within 14 days. Where data must be retained for legal compliance, we will inform you of the specific retention basis and the earliest date on which deletion can be completed.
This Privacy Policy ("Policy") explains how ubet95 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of all individuals ("you", "the Player", "the User") who access or use the ubet95 platform at https://ubet95.win. This Policy applies to all services offered through the platform, including cricket betting, live casino, slots, fishing games, crash games, and any other gaming products accessible through ubet95.
By registering an account, accessing the platform, or using any ubet95 service, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to the terms of this Policy, you must discontinue use of the platform immediately.
ubet95 is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy is effective as of 1 January 2026 and supersedes all prior versions. The latest version is always available at https://ubet95.win/privacy-policy.
ubet95 collects personal data through several channels: account registration forms, identity verification (KYC) submissions, payment transactions, customer support interactions, and automated technical data collected when you browse the platform. The categories of personal data we may collect include the following:
Full legal name, date of birth, nationality, national identity card (NID) number or passport number, and a photograph or scan of an identity document where required for KYC verification.
Email address, mobile telephone number, and residential address including district, division (e.g., Dhaka, Chattogram, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, Mymensingh), and postcode.
Username, hashed password, account creation date, account status, session history, login timestamps, and device fingerprint used for security purposes.
Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard), mobile wallet number or masked card number, transaction history including deposit and withdrawal amounts in Bangladeshi Taka (BDT / ৳), and transaction reference numbers. ubet95 does not store full card numbers; card payment data is handled exclusively by our certified payment processors.
Betting history, game session logs, wagering amounts, winnings and losses, bonus transactions, game type, and timestamps for all in-platform activity. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
IP address, browser type and version, operating system, device type (desktop or mobile), screen resolution, referring URL, pages visited on the ubet95 platform, session duration, and clickstream data. This data is collected automatically via server logs and cookies.
Records of communications between you and ubet95 support staff, including live chat transcripts, email correspondence, and support ticket history. These records are retained for quality assurance, dispute resolution, and compliance purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, date of birth, NID / passport | Registration form, KYC submission |
| Contact Data | Email, phone number, address | Registration form |
| Financial Data | bKash number, masked card, transaction history | Payment processor, deposit/withdrawal requests |
| Gaming Data | Bet history, game logs, bonus transactions | Platform activity (automated) |
| Technical Data | IP address, browser, device type | Server logs, cookies |
| Communications Data | Live chat transcripts, email records | Support interactions |
ubet95 uses the personal data it collects for the following specific purposes. We do not use personal data for any purpose that is incompatible with those listed below without first obtaining your explicit consent or where otherwise required by law.
ubet95 processes personal data on the following legal grounds:
ubet95 does not sell, rent, or trade personal data to third parties for marketing or commercial purposes. Personal data is shared only in the following limited and necessary circumstances:
Transaction data is shared with approved payment processors — including the operators of bKash, Nagad, Rocket, Upay, and international card networks (Visa, Mastercard) — solely for the purpose of executing your requested deposit or withdrawal. These providers are bound by their own data protection obligations and are prohibited from using your data for any other purpose.
Where KYC verification is required, identity data (name, date of birth, NID or passport number, and document scans) may be shared with our designated identity verification service provider for automated or manual verification. Verification partners are contractually prohibited from retaining your identity documents beyond the period required to complete verification.
Technical data (including IP address and device fingerprint) and account activity data may be shared with fraud-prevention and anti-money-laundering screening services to detect and prevent prohibited conduct on the platform. These services process data under strict confidentiality obligations.
When you play games provided by third-party studios — such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi — certain session data (such as your account identifier and game session parameters) is transmitted to the relevant game server. These providers operate their own data security protocols and are authorised to process this data only for the purpose of delivering the game session.
ubet95 may disclose personal data to law enforcement agencies, regulatory bodies, or dispute resolution authorities where required to do so by a valid legal obligation, court order, or regulatory directive. In such cases, ubet95 will disclose only the minimum data necessary to satisfy the legal requirement.
The ubet95 platform uses cookies and similar tracking technologies to operate core platform functions, maintain session state, and analyse usage patterns. The following categories of cookies are used:
You may configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the ubet95 platform. Blocking functional or analytical cookies will not prevent you from accessing the platform but may reduce the quality of your experience.
ubet95 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal / AML compliance |
| Financial and Transaction Data | 7 years from transaction date | Legal / regulatory obligation |
| Gaming Activity Logs | 3 years from last activity | Dispute resolution / responsible gaming |
| Support Communications | 3 years from last interaction | Quality assurance / dispute resolution |
| Technical / Log Data | 12 months on a rolling basis | Security and fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent record-keeping |
Where a legal hold is placed on an account (for example, as part of a fraud investigation or regulatory inquiry), data relevant to that hold will be retained until the matter is fully resolved, regardless of the standard retention period.
ubet95 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:
As a ubet95 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the ubet95 data team at [email protected] with the subject line "Data Rights Request — [Your Username]". We will acknowledge your request within 48 hours and aim to complete it within 14 business days of receiving any required supporting verification.
ubet95 operates a strict 18+ policy across all products and services. The platform is not intended for, and does not knowingly collect personal data from, any individual under the age of 18. Age verification is a mandatory step in the account registration process, and ubet95 employs additional controls to detect and prevent underage access.
If ubet95 becomes aware that personal data has been collected from an individual who is under 18 years of age, the account will be closed immediately, all data associated with that account will be reviewed and — where no legal retention obligation applies — deleted, and any funds deposited will be returned to the payment source used, minus any bonus funds or winnings derived from gameplay.
The ubet95 platform may contain references to, or integrations with, third-party services — including game content served from the servers of studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. When you interact with third-party game content, the relevant studio's servers may receive session-level technical data necessary to deliver the game.
ubet95 is not responsible for the privacy practices of third-party game studios or payment providers. The data practices of those providers are governed by their own privacy policies. ubet95 selects only partners who maintain adequate data security standards, but we cannot guarantee or be held liable for the conduct of third parties beyond our contractual arrangements with them.
This Privacy Policy applies exclusively to data collected and processed by ubet95. It does not extend to any external website, service, or platform that you may access via a link or integration from the ubet95 platform.
ubet95 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. Where changes are material, we will make reasonable efforts to notify registered players via the email address associated with their account or via a notice displayed upon login.
The "Last Updated" date at the top of this document indicates when the most recent revision was made. The current version of this Policy supersedes all prior versions and is always available at https://ubet95.win/privacy-policy. Your continued use of the ubet95 platform following any update to this Policy constitutes your acceptance of the revised terms.
If you disagree with any changes to this Privacy Policy, you must discontinue use of the platform and contact [email protected] to request account closure. ubet95 will process your closure request in accordance with the account closure procedures set out in our Terms & Conditions.
For all privacy-related queries, data rights requests, or concerns about how ubet95 handles your personal data, please contact our support team through the following channel:
When submitting a data rights request, please include your registered username, the email address associated with your account, and a brief description of your request. ubet95 may require identity verification before processing any request that involves access to, modification of, or deletion of personal data.
Now that you know how we protect your data, dive into everything ubet95 has to offer — from live cricket markets and premium slots to a world-class live casino experience.